How to Handle Lost or Damaged Documents During UAE Degree Attestation

Degree attestation is a crucial step for anyone planning to work or pursue further studies in the UAE. The process validates the authenticity of educational certificates, making them legally recognized in the country. However, losing or damaging your documents can create significant hurdles in this process. In this comprehensive guide, we will explore effective strategies for handling lost or damaged documents during UAE degree attestation, ensuring a smooth and stress-free experience.

Understanding UAE Degree Attestation

Before delving into the specifics of handling lost or damaged documents, it is essential to understand the degree attestation process in the UAE. Degree attestation involves multiple steps, starting from notarization by the relevant educational institution, followed by attestation from the Ministry of External Affairs in the home country, and finally, attestation by the UAE Embassy or Consulate. Once in the UAE, further attestations from the Ministry of Foreign Affairs (MOFA) and sometimes the Ministry of Education might be required.

Steps to Handle Lost Documents

Losing important educational documents can be a daunting experience, especially when they are required for degree attestation. However, following these steps can help mitigate the stress and get you back on track:

  1. Immediate Action: As soon as you realize your documents are missing, act swiftly. Retrace your steps and check all possible locations where you might have misplaced them. Inform relevant authorities, such as your educational institution or workplace, about the loss.
  2. File a Police Report: In many countries, filing a police report is a mandatory step when you lose official documents. This report serves as a formal record of the loss and can be useful when requesting duplicate documents from your educational institution.
  3. Contact Your Educational Institution: Reach out to the registrar’s office or the relevant department at your educational institution. Explain the situation and request duplicate copies of your lost documents. You may need to provide identification and the police report to facilitate this process.
  4. Notarization and Attestation of Duplicates: Once you receive the duplicate documents, ensure they are properly notarized by the issuing institution. Follow the same attestation process as you would with the original documents, including attestation from the Ministry of External Affairs and the UAE Embassy or Consulate.
  5. Keep Copies and Digital Backups: To avoid similar situations in the future, always keep multiple copies of your important documents. Additionally, maintain digital backups in secure cloud storage for easy access and retrieval.

Steps to Handle Damaged Documents

Damaged documents can also pose challenges during the degree attestation process. Depending on the extent of the damage, you may need to follow specific steps to rectify the situation:

  1. Assess the Damage: Evaluate the extent of the damage to your documents. Minor damages, such as small tears or smudges, might be acceptable for attestation. However, significant damages that obscure essential information will require obtaining duplicates.
  2. Contact Your Educational Institution: Similar to handling lost documents, reach out to the relevant department at your educational institution and request duplicate copies. Provide any necessary identification and details about the damage to expedite the process.
  3. Notarization and Attestation of Duplicates: Once you have the duplicate documents, ensure they are properly notarized. Follow the standard attestation procedure, including attestation by the Ministry of External Affairs and the UAE Embassy or Consulate.
  4. Preserve Documents Properly: To prevent future damage, store your important documents in a safe and secure location. Use protective covers and avoid exposure to moisture, sunlight, or other damaging elements.

General Tips for Smooth Degree Attestation

Regardless of whether you are dealing with lost or damaged documents, the following tips can help ensure a smooth and hassle-free degree attestation process:

  1. Start Early: Begin the attestation process well in advance of your planned move to the UAE. This will provide ample time to address any issues that may arise, such as lost or damaged documents.
  2. Stay Organized: Keep all your educational documents, identification, and attestation records organized in a dedicated folder. This will make it easier to access and manage your documents throughout the process.
  3. Seek Professional Assistance: If the attestation process seems overwhelming or if you encounter complications, consider seeking assistance from professional attestation service providers. They have expertise in handling document attestation and can guide you through the process efficiently.
  4. Maintain Communication: Stay in regular contact with the relevant authorities, such as your educational institution, the Ministry of External Affairs, and the UAE Embassy or Consulate. Prompt communication can help resolve any issues quickly and ensure a smooth attestation process.
  5. Verify Requirements: Attestation requirements can vary based on the issuing country and the specific purpose of the attestation. Verify the exact requirements with the UAE authorities and ensure you have all necessary documents and attestations in place.


Handling lost or damaged documents during the UAE degree attestation process can be challenging, but with the right approach, you can overcome these obstacles. Acting swiftly, staying organized, and seeking professional assistance when needed are key strategies to ensure a smooth attestation process. By following the steps outlined in this guide, you can successfully navigate the complexities of document attestation and achieve your goals of working or studying in the UAE.

Remember, the degree attestation process is essential for validating your educational credentials and making them legally recognized in the UAE. Taking proactive measures to protect and manage your documents will save you time, effort, and stress in the long run.


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